FAQAnswers to frequently asked questionsCopy MarkdownAccount and verification How do I get my account verified for production?Can I enable two-factor authentication?Why can't I see the voucher code and serial codes? Balance and currency How do I top up my balance?Which currency should I hold my balance in?Which currencies are supported? Orders and cancellation Will I be charged if I create an order but never confirm it?Can the same order be charged twice?Can I cancel an order after it has been completed?What happens to my balance if an order is only partially fulfilled?What happens if I confirm or resolve an order that isn't in a valid status?How do I redeem a voucher?How long do orders take to process? Keys and Security Can I have more than one API key? Support Who do I contact for help?Order FlowUnderstand why orders are created first and confirmed separately, and the difference between **Resolve** and **Confirm** endpoints.WebhooksRelograde sends webhook updates on specific events. On this page you can see an overview of our webhooks.